Privacy Policy

1. Data We Collect

We collect personal data you provide via our contact forms: name, email, phone number, and message content. We also collect technical data such as IP address and browser type.

2. Lawful Basis and Consent

We process personal data under Law of Ukraine No. 3838-IX 'On Personal Data Protection' of 20 June 2024. We rely on your consent, which you may withdraw at any time, or our legitimate interest in responding to enquiries.

3. How We Use Data

We use your data to respond to your requests, improve our services, and comply with legal obligations. We do not sell personal data.

4. Cookies and Tracking

Non-essential cookies and similar tracking require your prior informed consent. We use a clear cookie banner with opt-out mechanisms in line with Law of Ukraine No. 1089-IX 'On Electronic Communications' of 16 December 2020 and Law of Ukraine No. 3838-IX.

5. Your Rights

You have the right to access, rectify, erase, restrict, or object to processing, and to data portability. To exercise these rights, contact us at contact@kyrovela.com.

6. Data Retention and Security

We retain personal data only as long as necessary for the purposes described. We implement appropriate technical and organisational measures to protect your data.

7. Complaints and Dispute Resolution

If you have a complaint, contact us first. You also have the right to lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights. Consumer rights are protected under Law of Ukraine No. 3153-IX 'On Consumer Protection' of 10 June 2023.

8. Advertising and Accuracy

Advertising and landing-page claims are accurate and substantiated under Law of Ukraine No. 270/96-ВР 'On Advertising' of 3 July 1996.

9. Language

In accordance with Law of Ukraine No. 2704-VIII 'On ensuring the functioning of Ukrainian as the state language' of 25 April 2019, a Ukrainian-language version is available for consumers in Ukraine.

10. Changes

We may update this policy. Changes will be posted on this page.